Your Profitable E-Commerce Journey Starts Here

Step 1

Fill the short form (it takes 1-minute)

Step 2

Video call with our founders to discuss your needs

Step 3

Receive a detailed proposal & kickstart your project

$120 m+

Lifetime earnings for clients

41%

Avg Conversion Increase

4.15

Avg ROAS
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The Suplex HQ

Where the coffee is strong, the questions run deep, and every conversation brings a clearer understanding of your brand, your customers, and what BIG comes next.
Address:
Dubai, UAE
Plot: 115-0

Khalid Shaban

Al Garhoud

Dubai, United Arab Emirates
Suplex Studio
Frequently Asked Questions

Frequently Asked Questions

Is Suplex right for my brand?

Suplex is built for FMCG and D2C brands that want their digital presence to match the ambition of the brand itself. If you’re ready to turn your website into an experience that tells your story, earns trust, and makes buying easier, we’re here to build it with you.

Can Suplex work with customers globally?

Yes. Great brands aren’t limited by geography, and neither are we. We work with teams across markets and time zones in the middle east, Europe and United States, bringing the same depth of thinking, collaboration, and attention to detail to every project, wherever you are. Regardless of your size, country of sale, Industry; as long as you’re in the e-commerce brand we are here to help you grow!

What type of e-commerce brands does Suplex work with?

We work with FMCG and D2C brands that have something worth building around. We have previously worked in industries such as food & beverage, fashion, healthcare, electronics, lifestyle, beauty & cosmetics and a lot more. From products entering a new market to established brands ready for their next chapter, we create digital experiences that help customers understand the value behind what you sell and feel confident choosing it.

How much does an e-commerce project usually cost?

A typical e-commerce project with Suplex can cost anywhere between $4,000 to $10,000 depending on several factors, such as the choice of e-commerce platform, complexity of design, number of products, etc.  We don’t believe in forcing every brand into a predetermined package. We first understand what your business needs, then shape the scope around it.

How long does an e-commerce project usually take?

A typical e-commerce project with Suplex can take anywhere between 1-3 months depending on several factors such as the choice of e-commerce platform, complexity of design, number of products, etc. We believe that a meaningful e-commerce experience takes the time required to get the important things right. Hence at Suplex, we work through strategy, structure, design, content, technology, and refinement as one connected process, with a clear timeline established around the scope of your project.

Does Suplex handle branding and the website end to end?

Yes, absolutely. We partner with our sister concern Confetti Design Studio, an Award-winning branding & packaging agency to help e-commerce brands with end-to-end solutions.
This partnership allows us to join forces and provide services such as:
  • Branding
  • Packaging design
  • Brand naming
  • Brand strategy
  • Logo design
  • Website design
  • Website development
& much more
When a brand needs both, we can take the journey from defining what the brand stands for to creating how customers experience it online.

Can Suplex redesign my existing website?

Absolutely. A redesign is an opportunity to rethink what your website could do, not simply how it could look. We look at your existing experience through the eyes of your customers, uncover what is holding it back, and create a clearer path between discovering your brand and choosing it.

How does Suplex approach an e-commerce website?

We start with a simple question: what does your customer need to experience before they are ready to buy? And that question shapes everything that follows, from how your products are presented and how information is structured to how the website guides, reassures, and moves people through the buying journey. We bring together strategy, storytelling, UX, design, content, and technology so the final website feels like one connected brand experience.

What if I already have a brand identity?

That’s absolutely fine. Not every project starts with branding. So if your brand identity is already established, we work within the world you’ve created and translate it into a digital experience that feels consistent, purposeful, and built for e-commerce. If we identify opportunities where your existing brand needs refinement to work better online, we’ll highlight them as part of the process rather than rebuilding what doesn’t need to be rebuilt.

Where is Suplex located?

Suplex is based in Dubai, UAE, but our work isn’t limited by geography.
We work with e-commerce brands across the Middle East, US, Europe, Asia, and Australia, collaborating with teams across time zones to build digital experiences that work wherever their customers are.
Whether you’re based in Dubai or building for a global market, we bring the same depth of strategy, design, and attention to detail to every project.